Terms of service

This website (“Website”) is owned and operated by Elara FZ-LLC, a Dubai-based company (“we”, “us”, or “our”).
By accessing, browsing, or purchasing through this Website, you agree to the terms outlined below.
If you do not agree to these Terms & Conditions, please do not use our Website.

1. Overview

These Terms & Conditions (“Terms”) govern the sale of any products (“Products”) available on our Website, mobile, or tablet applications (collectively the “Platform”).
Please read them carefully before placing any order.

We may update or modify these Terms at any time without prior notice.
The latest version will always be available on this page, and continued use of the Website means you accept any updated Terms.

2. Use of the Website

By using our Website, you confirm that:

You are at least 18 years old or accessing the site under the supervision of a parent or guardian.
All information you provide to us is accurate and current.
You will use the Website for lawful purposes only.

We reserve the right to refuse service, terminate accounts, cancel orders, or remove content at our discretion.

3. Registration & Account Security

To make purchases, you may register for an account.
When registering, you must provide accurate information and create a secure password.
You are responsible for maintaining the confidentiality of your login details and for any activity under your account.
If you suspect unauthorized access, contact us immediately.

4. Intellectual Property

All content, text, designs, graphics, logos, and software on this Website are owned by or licensed to Elara and protected under applicable copyright and trademark laws.

You may not reproduce, distribute, or use any material from this Website for commercial purposes without our written consent.

Any product reviews, photos, or content submitted by customers (“User Content”) may be used by After7 for marketing or promotional purposes. By submitting User Content, you grant After7 a non-exclusive, worldwide, royalty-free license to use it in any form.

5. Product Information & Pricing

We make every effort to display product details, descriptions, and prices accurately. However, minor variations may occur.
If an error is discovered in pricing or availability, we reserve the right to cancel or modify your order and will notify you immediately.

All prices listed are in AED (United Arab Emirates Dirhams) unless otherwise stated, and include VAT where applicable.

6. Orders & Payments

When placing an order, you agree that all details provided are accurate and that you have authorization to use the chosen payment method.

We accept various payment methods including Cash on Delivery, Card Payments, and Split Payments via Tabby and Tamara.
All transactions are processed securely through trusted payment partners — your payment data is not stored on our servers.

We reserve the right to refuse or cancel any order if fraud or misuse is suspected.

7. Shipping & Delivery

Orders are processed and shipped within the stated delivery time frames listed on our Website.
Delivery times may vary depending on location and external courier delays.

Elara is not liable for delays caused by courier services, customs, or other factors beyond our control.

8. Exchanges & Returns

We do not offer refunds. However, items may be exchanged or returned for store credit under certain conditions.
For details, please refer to our Refund & Exchange Policy page.

9. Limitation of Liability

While we strive to ensure our Website and products function properly, we cannot guarantee that the Website will be error-free, uninterrupted, or virus-free.

To the fullest extent permitted by law, Elara shall not be liable for:

Loss of profits, revenue, or data.
Any indirect, incidental, or consequential damages.
Delays or interruptions caused by third-party services (such as couriers or payment providers).

Nothing in these Terms excludes liability for death or personal injury resulting from our negligence.

10. Privacy & Data Protection

Your privacy is important to us.
We handle all personal data in accordance with our Privacy Policy, which outlines how your information is collected, used, and protected.

11. Third-Party Links

Our Website may contain links to external websites or services.
We are not responsible for their content, policies, or any damages that may arise from your use of them.
We recommend reviewing their privacy and terms before engaging.

12. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the United Arab Emirates.
Any disputes shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.